For Parents

Your child is thousands
of miles away.
We are right there
with them.

We know what it feels like to watch your child board a plane to a country you've never visited. Arrive UK was built so you never have to wonder if they're safe. You'll know exactly where they are, what's happening, and who is with them — in your language.

Arrange Your Child's Arrival WhatsApp Us [email protected]

Tap a language to preview the portal. Use the whole site in this language →

بوابة الوالدين — بالعربية مباشر
ف

فاطمة الزهراوي

أكسفورد بروكس · اليوم

🏠
وصلت بأمان تام ✅
وصلت إلى السكن بأمان
✅14:32 هبطت الطائرة في هيثرو — المبنى الثالث
✅15:08 استقبلها فريقنا في المطار
✅15:52 في طريقها إلى أكسفورد
✅17:21 وصلت إلى السكن
✅17:40 المفاتيح في يدها والغرفة بخير

هذا ما تراه مباشرة — بالعربية

DBS-checked
All ground staff
ICO Registered
UK GDPR Compliant
Arrive UK Services Ltd
Registered England & Wales
4.9 / 5
from 200+ parent reviews
24 / 7
WhatsApp support
Why parents choose us

We understand what parents
from our countries need

We've built this service specifically for families from Turkey, Saudi Arabia, the UAE, Kuwait, Qatar, Bangladesh and Pakistan — because we understand your concerns are different.

Communication in your language

Every message, every update, every phone call — in Arabic, Turkish, Bengali or Urdu. No Google Translate. Real communication.

You see everything, in real time

The moment your child's plane lands, you know. The moment they get in the car, you know. The moment their room keys are in their hand — you know.

Halal accommodation & food

Our properties have halal-friendly kitchens. We'll arrange a halal grocery shop on arrival day. Your child won't have to compromise.

A real person, not a chatbot

A DBS-checked team member meets your child at the airport. They stay with them until keys are handed over. They facilitate the first call home.

Academic progress monitoring

If your child uses our UniLife app, you can see their timetable, assignment deadlines, and grade averages — with their permission. You stay connected to their studies too.

Emergency contact — always

Any concern, any hour — WhatsApp us in your language. We respond within 2 hours. For genuine emergencies, a team member is reachable at any time.

Real-time tracking

You'll know before you can worry

The parent portal sends you a notification at every milestone — in your language. You don't have to wait for your child to remember to text you. You see it happen.

Flight tracking

We track the actual flight. If it's delayed, you know before your child does.

Photo at every milestone

Our team sends a photo when they meet your child, when they arrive at accommodation, when keys are handed over.

First call home — we help

On arrival, our team sets up a video call so your child can speak to you before they've even unpacked.

Push notifications, not just SMS

Real-time push notifications in the parent app. Every milestone. Every update. Never miss a moment.

✓
Notification sent to you at 14:32
✈️ Flight landed safely at Heathrow
Terminal 3 · EK007 from Dubai · On time
✓
Notification at 15:08
🤝 Our team has met your child
Photo attached · Baggage collected · SIM setup
✓
Notification at 15:52
🚗 En route to university
ETA: approximately 17:15 · All well
✓
Notification at 17:21
🏠 Arrived at accommodation
Headington, Oxford · Room checked
✓
Notification at 17:40
✅ All settled — first call home done
Keys handed over · Room clean · WiFi working
UniLife Parent View

Stay connected to their studies too

When your child uses our UniLife module, you can (with their permission) see their timetable, upcoming deadlines, attendance and grades — all in your language.

See their weekly timetable — when they have class and when they're free
View upcoming assignment deadlines with progress bars (not started / in progress / submitted)
Grade dashboard — module-by-module results as they're received, with predicted degree classification
Attendance percentage per module — coloured green, amber, or red so you can see at a glance
Exam schedule — upcoming exams with countdown timers
Weekly Monday morning summary sent to you in your language automatically

Your child controls exactly what you can see. They can show everything or just the essentials — it's their choice.

Fatima's Academic Progress
CURRENT GRADES
Business Strategy
68%
Marketing Fundamentals
74%
Financial Accounting
61%
On track for 2:1 (Upper Second)
ATTENDANCE THIS SEMESTER
Business Strategy
91%
Marketing Fundamentals
88%
Financial Accounting
76%
Financial Accounting attendance at 76% — encourage Fatima to attend her Tuesday lectures
How it works for you

Four steps to peace of mind

1

Your child books

When they complete their booking, they enter your email and phone number. You're invited to the parent portal immediately.

2

Create your account

Click the email link, set your password, choose Arabic / Turkish / English. Your portal is ready in 2 minutes.

3

Track the journey

On arrival day, open the portal. Watch every milestone update in real time. Get push notifications on your phone.

4

Stay connected always

After arrival, monitor their studies, message our team anytime, and receive weekly summaries for your peace of mind.

We speak your language

Every message, every call, every milestone update — in the language you're most comfortable in

🇸🇦
العربية
🇹🇷
Türkçe
🇧🇩
বাংলা
🇵🇰
اردو
🇬🇧
English
Parent options

Included in every booking

The parent portal is included free with every arrival package. Add extras as you need them.

👀
Basic Tracking
Free
Included in all packages
  • Real-time status updates
  • Milestone notifications
  • Photo updates from ground team
  • 6-language portal
  • Direct WhatsApp to our team
✓ Comes with every booking
📊
Academic View
£9.99
/month (when child has UniLife)
  • Everything in Basic Tracking
  • Weekly timetable view
  • Assignment & deadline tracker
  • Grade dashboard
  • Attendance monitoring
  • Exam schedule
  • Monday morning summary email
Arrange for my child
💬
Weekly Updates
£25
/month add-on
  • Weekly WhatsApp update in your language
  • How your child is settling in
  • Any concerns raised proactively
  • Personal welfare check
Add to booking
What parents say

Families like yours trust Arrive UK

★★★★★
“I watched every update in Arabic from Riyadh. When I saw the photo of my daughter with keys in her hand, I cried tears of relief. No other service offered this.”
ن
Nadia Al-Otaibi
🇸🇦 Riyadh · daughter at Oxford Brookes
Parent
★★★★★
“İstanbul'dan kızımın her adımını Türkçe takip ettim. Harika bir hizmet. Türkiye'deki bütün arkadaşlarıma tavsiye ettim.”
M
Mehmet Yıldız
🇹🇷 İstanbul · kızı Oxford Brookes'ta
Parent
★★★★★
“The driver sent a photo of Aisha with her suitcases at Terminal 2 before she had even texted me. Then the GP registration, the bank appointment, the SIM — all done in her first three days. Worth every dirham.”
S
Salma Haddad
🇦🇪 Dubai · daughter at Oxford Brookes
Parent
★★★★★
“ছেলে প্রথমবার দেশের বাইরে গেল। প্রতিটি ধাপে বাংলায় মেসেজ পেয়েছি, ছবি পেয়েছি। রাত তিনটায় ঢাকা থেকে লাইভ ম্যাপে গাড়িটা দেখেছি। এমন সেবা আগে কখনো দেখিনি।”
র
রাশেদা বেগম
🇧🇩 ঢাকা · ছেলে University of Oxford-এ
Parent
★★★★★
“سب سے اچھی بات یہ تھی کہ ہر پیغام اردو میں آیا۔ بیٹی کے ایئرپورٹ سے نکلنے سے لے کر ہاسٹل کی چابی ملنے تک، ہمیں سب پتا تھا۔ لاہور میں بیٹھ کر بھی دل مطمئن رہا۔”
ع
عائشہ صدیقی
🇵🇰 لاہور · بیٹی Oxford Brookes میں
Parent
★★★★★
“We used the 2-Week package for our twins. Two bank appointments, two GP registrations, a shared house in Headington viewed by video from Kuwait. The team handled it like family would.”
K
Khalid Al-Sabah
🇰🇼 Kuwait City · twins at Oxford Brookes
Parent
★★★★★
“Oğlum ilk hafta hasta oldu. Arrive UK ekibi aynı gün doktora götürdü ve bana Türkçe olarak her şeyi anlattı. Bu insanlar gerçekten orada.”
E
Elif Kaya
🇹🇷 Ankara · oğlu University of Oxford'da
Parent
★★★★★
“أكثر ما أعجبني هو تتبع الرحلة. تأخرت طائرة ابنتي أربع ساعات، ووصلتني رسالة قبل أن تعرف هي. السائق كان في انتظارها عند وصولها.”
ه
هدى المنصوري
🇶🇦 الدوحة · ابنتي في Oxford Brookes
Parent
★★★★★
“As a single mother in Dhaka, I could not travel with my daughter. The parent portal gave me eyes in Oxford. The academic view later showed me her timetable and grades — with her permission, which I respect.”
A
Afsana Rahman
🇧🇩 Dhaka · daughter at University of Oxford
Parent
★★★★★
“Honestly I booked it for myself, not for my son — he is 22 and independent. But the weekly summary and the photos on milestone days were exactly what I needed to stop worrying.”
O
Omar Farouk
🇪🇬 Cairo · son at Oxford Brookes
Parent
★★★★★
“بیٹے کا بینک اکاؤنٹ پہلے ہفتے میں کھل گیا، جو ہمارے دوستوں کے بچوں کو مہینہ لگا۔ اپائنٹمنٹ پہلے سے بک تھی۔ یہ چھوٹی چھوٹی چیزیں بڑا فرق ڈالتی ہیں۔”
ز
زبیر خان
🇵🇰 کراچی · بیٹا University of Oxford میں
Parent
★★★★★
“Kızım için akomodasyon hizmetini kullandık. Cowley'de video ile üç ev gezdik, sözleşmeyi ekip kontrol etti, anahtarlar havalimanından gelince hazırdı. Çok profesyonel.”
L
Leyla Demir
🇹🇷 İzmir · kızı Oxford Brookes'ta
Parent
★★★★★
“I am the student, not the parent, and I want to say: having someone at arrivals with my name on a sign after a 9-hour flight made me feel like I belonged before I had even left the airport.”
Y
Yasmin Al-Harbi
🇸🇦 Jeddah · MSc student, Oxford Brookes
Student
★★★★★
“UniLife's prayer times and the halal finder sound small until you land in a new country on a Friday. I found the mosque, Jumu'ah time and a Turkish grocer within an hour of arriving.”
H
Hamza Qureshi
🇵🇰 Islamabad · MBA student, Oxford Brookes
Student
★★★★★
“The Deadline Guardian saved me in week 10. Three essays, one reminder chain on WhatsApp, and I submitted everything a day early. My parents saw it on the portal too, which made the calls home much calmer.”
S
Selin Arslan
🇹🇷 Bursa · MA student, University of Oxford
Student
★★★★★
“ابنتي وصلت مساءً في يوم ممطر. السائقة كانت امرأة، تحدثت معها بالعربية طوال الطريق، وأرسلت لي صورة عند باب السكن. هذا هو الفرق بين خدمة وعائلة.”
م
منى العتيبي
🇸🇦 الدمام · ابنتي في University of Oxford
Parent
★★★★★
“Nous sommes une famille libanaise vivant à Dubaï. Le portail en arabe, les photos et le suivi du vol nous ont donné une tranquillité que nous n'attendions pas. Merci à toute l'équipe.”
R
Rania Khoury
🇱🇧 Dubai · son at Oxford Brookes
Parent
★★★★★
“The CV builder rewrote my Bangladeshi-format CV into one UK page and I got two interview calls in the first week of applying for part-time work. The right-to-work checker stopped me applying for a delivery job that would have broken my visa.”
T
Tanvir Ahmed
🇧🇩 Chattogram · MSc student, Oxford Brookes
Student
★★★★★
“As an education consultant in Istanbul I have referred 31 students so far. Parents call me afterwards to say thank you — that has never happened with any other service I recommended.”
B
Burak Şahin
🇹🇷 İstanbul · partner agent
Partner
★★★★★
“میرا بیٹا پہلی بار گھر سے دور تھا۔ ہر ہفتے کی سمری ای میل اردو میں آتی تھی — اس کے لیکچرز، اس کی اسائنمنٹس۔ مجھے لگتا تھا میں وہیں ہوں۔”
ف
فرحت بی بی
🇵🇰 فیصل آباد · بیٹا Oxford Brookes میں
Parent
★★★★★
“The council tax exemption letter, the NI number application, the GP — all things I would have spent weeks working out. Done in the first four days with someone beside me who had done it a hundred times.”
N
Noor Al-Fahad
🇰🇼 Kuwait · MSc student, University of Oxford
Student
★★★★★
“আমার মেয়ে একা যাচ্ছিল, আমরা খুব চিন্তিত ছিলাম। এয়ারপোর্টে একজন মহিলা ড্রাইভার তাকে নিয়েছেন, ছবি পাঠিয়েছেন, বাংলায় কথা বলেছেন। এই সেবা প্রতিটি পরিবারের দরকার।”
ন
নাসরিন আক্তার
🇧🇩 সিলেট · মেয়ে Oxford Brookes-এ
Parent
★★★★★
“Excellent value. We compared a London relocation agency at three times the price that offered no parent tracking and no Arabic. Arrive UK did more for less and answered our WhatsApp in minutes.”
F
Faisal Al-Dosari
🇸🇦 Riyadh · son at Oxford Brookes
Parent
★★★★★
“Kızımın uçağı iptal oldu. Ekip yeni uçuşu takip etti, karşılamayı ertesi güne aldı, ek ücret istemedi. Böyle bir durumda insanların gerçek yüzünü görüyorsunuz.”
H
Hakan Çelik
🇹🇷 Antalya · kızı University of Oxford'da
Parent
★★★★★
“The mental health check-in in week four was unexpected and kind. I was homesick and did not want to tell my parents. The welcome buddy pointed me to the university counsellor and walked with me to the first session.”
A
Amira Hassan
🇪🇬 Alexandria · MPhil student, University of Oxford
Student
★★★★★
“خدمة راقية ومحترمة. تعاملوا مع ابني كأنه ابنهم. الحساب البنكي والطبيب وبطاقة الحافلة كلها في الأسبوع الأول، وأنا أتابع من الكويت بالعربية.”
ع
عبدالله الرشيد
🇰🇼 الكويت · ابني في Oxford Brookes
Parent
★★★★★
“I referred my nephew and then my neighbour's daughter. Both families now follow the arrivals of other children through the same portal. In Doha everyone knows about Arrive UK now.”
L
Layla Al-Thani
🇶🇦 Doha · aunt of a student at Oxford Brookes
Parent
★★★★★
“The Career Hub sponsor list is real. I filtered for biotech in Oxfordshire, found four licensed sponsors, and one of them gave me a placement. My Graduate visa countdown is on my phone home screen.”
R
Rizwan Malik
🇵🇰 Lahore · MSc student, Oxford Brookes
Student
★★★★★
“Beş yıldır İngiltere'ye öğrenci gönderiyorum. İlk kez ailelerden şikâyet değil teşekkür alıyorum. Komisyon zamanında ödeniyor, panel şeffaf.”
Z
Zeynep Aydın
🇹🇷 İstanbul · eğitim danışmanı, partner
Partner
★★★★★
“Our daughter is deaf and we were anxious about the airport. The team arranged a driver who used the written chat feature and messaged us in Arabic with photos at every step. Thoughtful, patient, professional.”
M
Maha Al-Amri
🇸🇦 Mecca · daughter at University of Oxford
Parent
★★★★★
“ছেলের জন্য NHS, GP আর ব্যাংক — সব একসাথে হয়েছে। প্রতিটি অ্যাপয়েন্টমেন্টে কেউ না কেউ সাথে ছিল। আমরা যা পারতাম না, তারা করেছে।”
ম
মোহাম্মদ হোসেন
🇧🇩 ঢাকা · ছেলে Oxford Brookes-এ
Parent
★★★★★
“The weekly parent update is the best £9.99 I spend. Five minutes every Monday and I know how my son's week looks. He says it has made me less annoying on the phone, which I take as a compliment.”
A
Ahmed Al-Mazrouei
🇦🇪 Abu Dhabi · son at Oxford Brookes
Parent

32 reviews · 4.9 / 5 average · swipe or use the arrows

Frequently asked questions

Questions parents ask us

How will I know my child has arrived safely?
You receive a notification and photo at each milestone: flight landed, met by our team, on the way, arrived at accommodation and keys handed over. You can also open the live map at any time during the journey.
Do I need to download an app?
No. The parent portal works in any phone browser. You receive an invitation link by email and WhatsApp as soon as the booking is confirmed.
Is the portal in my language?
Yes. Arabic, Turkish, Bengali, Urdu and English. Our team also replies on WhatsApp in these languages.
Can I see my child's grades and timetable?
If your child uses UniLife and switches on the parent academic view, you can see their timetable, deadlines, attendance and grades. They choose exactly what to share.
Who are the people meeting my child?
Every member of our ground team holds an Enhanced DBS check, is fully insured and is named to you in advance. Female drivers are available on request.
Can I pay from my own account abroad?
Yes. Use Wise, a card or a bank transfer with the student's booking reference. We confirm receipt within one business day.

Still have a question? WhatsApp us · Book a free call

Free Mobile App

Track your child's arrival from anywhere in the world

The Parent App sends you real-time updates the moment your child lands, boards their transfer, and arrives safely at their university. Available in Arabic, Turkish, Bengali and Urdu.

  • Live arrival tracking — updated every minute
  • Instant push notification when child is safe
  • Notifications in your own language
  • View invoices and receipts
  • Direct contact with your assigned staff member

Works on iPhone, Android and tablets · No App Store needed

Yasmin — landed safely ✓

Oxford Brookes University · 14:32

Your daughter has arrived safely at her accommodation. Driver Ahmed has completed the drop-off.

Install in seconds — 3 steps on iPhone:

1

Open this page in Safari on your iPhone

2

Tap the Share button (square with arrow)

3

Tap "Add to Home Screen" then "Add"

Give yourself peace of mind

Book your child's arrival today. You'll receive your parent portal invitation as soon as the booking is confirmed.

Arrange My Child's Arrival Ask Us a Question

We reply in Arabic, Turkish, Bengali, Urdu and English · Usually within 2 hours