Oxford-based. Student-focused.

Built for the families
universities forget

We started Arrive UK because we kept hearing the same thing from international families: "we didn't know who to call, who to trust, or where to start." We're fixing that — one arrival at a time.

🏙️

An Oxford business — with UK-wide reach

Arrive UK Services Ltd was founded in Oxford — the home of one of the world's great universities. We started here because Oxford students had the least support of anywhere in the UK. We now cover every major university city within three hours of our Oxford base.

We serve students arriving in Oxford, London, Manchester, Birmingham, Bristol, Warwick, Southampton, Nottingham, Cardiff, Leeds, Sheffield, Bath, Leicester, Reading, Portsmouth, Bournemouth, Cheltenham and more. Wherever your child is studying — Russell Group or otherwise — we are there.

We have deep roots in the communities we serve. We speak Arabic, Turkish, Bengali and Urdu — not through translation software, but through real relationships with families in Turkey, Saudi Arabia, the UAE, Kuwait, Qatar, Bangladesh and Pakistan who trust us with their most precious responsibility.

Our ground team knows each city — the hospitals, the banks, the halal butchers, the mosques, and every quirky British bureaucratic form. We're the local knowledge that no family can Google.

We're registered in England and Wales, ICO-registered, and every member of our ground team is DBS-checked. We're not a startup playing at a service — we're a team that takes this personally.

200+
Students arrived safely
4.9★
Average parent review
6
Languages we speak
8
Countries we serve

Our values

🌍
Language is belonging
We know how it feels to arrive somewhere and hear your language for the first time. We try to create that moment for every student and every parent we serve.
🤝
Trust is earned, not assumed
Parents are trusting us with their children. We don't take that lightly. DBS checks, ICO registration, professional insurance, and honest communication are non-negotiable.
📞
Transparency in everything
Our pricing is public. Our policies are clear. When something goes wrong (and occasionally things do), we tell you immediately and we fix it.
🕌
Cultural sensitivity matters
Halal food, prayer times, modesty, family values — these aren't extras. They're fundamental to the students we serve. We build our service around them, not around them.
📱
Technology that helps, not replaces
Our platform is excellent. But we'd never replace a human at the airport with a chatbot. Technology handles tracking and admin. Humans handle the things that matter.
🎓
Beyond the first day
Our goal isn't just to get your child from the airport to their room. It's to help them settle, succeed academically, find work they're allowed to do, and thrive in the UK.

Registered, insured, and compliant

Companies House — Arrive UK Services Ltd registered in England and Wales
ICO Registration — UK GDPR compliant data controller, registered with the Information Commissioner's Office
DBS Checked Staff — All ground team members hold Enhanced DBS (Disclosure and Barring Service) clearance
Public Liability Insurance — Fully insured for all ground services we deliver

Ready to book your child's arrival?

Oxford-based. UK-wide coverage. DBS-checked. Available in your language. 24/7 WhatsApp support.

Frequently asked questions

Common questions, answered

Where are you based?
In Oxford, England. Arrive UK Services Ltd is registered in England and Wales and registered with the Information Commissioner's Office as a data controller.
Are your staff vetted?
Every member of the ground team holds an Enhanced DBS check and we carry public liability insurance for all ground services.
Which languages does the team speak?
English, Arabic, Turkish, Bengali and Urdu, through team members from the communities we serve rather than translation software.
Do you work with universities?
We are an independent service that complements university welcome programmes, which run on fixed dates and offer nothing to parents. We coordinate with accommodation offices and international student teams where needed.

Still have a question? WhatsApp us · Book a free call